Journey Operations at Scale.
Dismantle silos and align cross-functional teams around a shared technical understanding of user friction.
Dismantle the CX Silo
Stop treating customer experience as a consultant's job. Pathmode makes CX a core part of the product and engineering workflow.
- Role-based views for Researchers, PMs, and Engineers
- Enterprise-grade security and permissions
- Integration with enterprise data silos
- Centralized repository of intent and evidence
Can't complete purchase on mobile
User reports that the payment button is unresponsive on iOS Safari. Tried clearing cache, same issue. This is the 5th report this week.
Users prefer the new nav
Actually wait — 6/8 participants struggled with the dropdown. Need to revisit this. @Jake thoughts?
"I just want to see my order status without logging in every single time. Why is this so hard?"
Pricing page shows wrong currency
Multiple reports from EU users. Prices show USD despite locale being set to DE. Unclear if this is a frontend or API issue.
Dashboard data doesn't match reports
Enterprise customer threatening to churn. Revenue numbers on dashboard are off by ~15% compared to exported CSV.
P3 abandoned the task after 4 minutes. Said "I don't understand what this button does." This is our primary CTA.
One Goal: Velocity to Value.
Build the Right Thing
Stop wasting engineering cycles on features that don't solve the core problem.
Build It Faster
Give your AI agents and engineers the context they need to code one-shot.
Recent articles
Insights on intent engineering, agentic workflows, and the future of product development.
Scale your journey operations.
See how Pathmode fits into your enterprise stack.